Social Retail Research
Social retail is a collaborative platform that connects restaurants, streets, campuses, and cities to people by providing environments and events that encourage community and idea sharing. Social retail is not 'social media for retail', like using Facebook and Instagram, but is a new approach for customer relations. Let us break this down for you; social retail does for businesses what co-working does for the office space. When coworkers from separate companies get together and collaborate, they can share ideas and discuss solutions. The 10 social retailing tactics include: monitoring and analytics, targeting advertising, user-generated content, check-ins, social graph analytics, working the crowd, gamification, F-commerce, social shopping, and group buying. Home and lifestyle retailer, West Elm, continues to connect with young entrepreneurs through their West Elm Local initiatives by building assortments from regional designers and allowing these vendors...