Customer/Employee Narrative
Customer Experience: I started my shopping experience off with one thing in mind and that was to find a new outfit for an upcoming event. When walking around the mall I spotted a structure from across the way. There was this tall elegant sculpture that was lighted from all angles so of course my curious soul brought me closer. Upon arriving I saw that there were two structures woven into each other to form this elegant loop pattern at the top. The free standing kiosk was open on the sides so looking in I could see there were displays with merchandise. Naturally I wanted to explore the space so I walked in. The lady told me that it was a gender fluid tie shop and that if I needed help to ask. It was a unique shopping experience. I think that the structures that outlined the space were the true focal point because although they are si...
















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