Kiosk Study

Kiosk Case Study

            What is a Kiosk? A kiosk is defined as being a small open front cube that sells newspapers, refreshments, tickets, etc. It is also a place in public that provides a place to display information or advertisements and are usually in the form of an interactive touchscreen. I have searched far and wide across the web to bring a few retail kiosks that I think are interesting.

This is a robotic kiosk called TeaBOT it allows customers to choose their blend of loose teas. The customer can use either the touchscreen or their phones to create what they want. Then the machine produces the tea within minutes. So the necessary components of this kiosk is that the touchscreen works and that the tea is stocked and there is power to operate. I think the wood chosen reflects the brand they are going for with which is earthy. I think this is innovative especially since more people these days are more into tea and not a lot of people have time to go and pick it out at a store so this provides a quick option. I think that it could be put in many places such as college campuses, hotels, lounges and even outside.

This coffee kiosk really embodies what they are selling there which is coffee. I think that the use of shape in this design gets its message across to the customers.  I like how it is located on a street and appears to be small enough for only one person to work. The window gives the customer and the barista a chance to interact and order their drink. So the window is the place where interactions are going to happen unless people are friendly and talk in line. It seems as though it is is small enough to be moved anywhere however it will always be a coffee stand due to its unique shape.

   This stand is located in the LAX airport and I chose it because of the bright green canopy. It caught my eye when scrolling through pictures and so I figured if you were walking by it you would also stop and admire it. The interactions take place at the counter where the customer is selecting the food they want. The lighting does play a roll in this stand because the base is lit up at the bottom to help draw the viewer away from the windows above to the counter where they would order.

 

This macaroon kiosk located in a mall is very simple small stand. I like how the use of color is with the logo and then the macaroon is what add a rainbow of color to the stand. It seems like the shiny white allows it to be a cleaner station. The customer would b interacting with the retailer when picking out the food. I think it embraces the brand because the focal point is the macaroons and nothing else is really takin away from that. I would defiantly go to this if there was one in our local mall.

    

     This self serve kiosk is very interesting. It is filled with different makeup products by benefit and you just use it like a vending machine. All the actions between the customer and machine are done over a touch screen. The shape resembles that of a ice-cream truck so the company might be trying to spark excitement from your youth when you see the display of items.